Frequently Asked Questions
Your Questions, Answered with Pure Intent
What type of hair does Pure Intent offer?
We exclusively sell 100% human hair, offering both virgin hair and raw hair in various textures and styles.
What’s the difference between virgin hair and raw hair?
Virgin Hair: Unprocessed human hair sourced from multiple donors. It has never been chemically treated and maintains its natural texture.
Raw Hair: The purest form of human hair, completely unprocessed and sourced from a single donor for maximum quality and consistency.
How long does the hair last?
Virgin Hair: Can last 1 year or longer with proper care.
Raw Hair: Can last up to 5 years or more with excellent maintenance.
What are your shipping & return policies?
Shipping: Orders typically ship within 5–7 business days.
Returns: Eligible for exchange within 24 hours of delivery if the hair is unused and has a clear defect. Products must be in original condition.
Can I color or dye the hair extensions?
Yes! Our hair can be dyed or bleached by a professional. For best results, we recommend raw hair for coloring due to its higher durability and quality.
Do you offer hair installation or styling services?
Yes! Styling and installation appointments can be booked by sending us a message on Instagram: @pureintenthair.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly!